Frequently Asked Questions
The questions we hear most, answered honestly.
What does delivery cost and how long does it take?
Free shipping on orders of ₹999 and above; a flat ₹49 applies below that. Handling takes 1 business day, with transit around 2–5 working days to metro PIN codes and 4–8 working days elsewhere — so allow 3–9 business days in total.
How can I pay?
UPI in advance or Cash on Delivery — those two only. We do not accept credit cards, debit cards, net banking or wallets, and no card form exists on this site.
Can I return something?
Yes, within 7 days of delivery, provided it is unused and back in its original packaging with the invoice. Approved refunds are processed within 7 business days.
It arrived damaged — what now?
Record a video as you open the parcel and email it to us within 48 hours of delivery. We replace it or refund you in full and cover the freight.
Is there a warranty?
We do not offer a six-month or manufacturer-backed warranty through this store, and you will not find warranty terms on our product pages. What we cover is damage, defects and short counts on arrival, reported within 48 hours with the unboxing video.
When should I plant these?
Follow the label for each variety. In most of India, spring-flowering bulbs go in from October to December once night temperatures drop, while summer tubers such as dahlia and caladium go in from February to April. Planting into soil that is still hot is the most common cause of failure.
Why did my bulb not sprout?
The three usual causes are planting too deep, waterlogged soil, and planting out of season. A bulb that stays firm is still dormant and may simply be waiting; one that has gone soft has rotted. We cover bulbs that arrive soft or mouldy, reported within 48 hours with the unboxing video.
Do you sell artificial flowers too?
Yes — part of our range is artificial stems and bouquets for outdoor and year-round decor. These are clearly labelled as artificial on the product page and are not living stock, so the sealed-pack return rule does not apply to them.
Do you have a shop, or ship abroad?
Neither. We are online-only, with no counter to visit, and we deliver within India alone.